Terms of Use

These Terms of Use govern your access to and use of Ally. By using Ally, you agree to these terms and to our Privacy Policy.

If you set up Ally for a child, you confirm that you are their parent or guardian, or have parental responsibility for them. If you use Ally on behalf of a family, school, clinic, or organization, you also confirm that you have authority to do so.

Ally helps parents and caregivers organize routines and support emotional regulation for supervised family use. Ally is not medical, therapeutic, psychological, legal, or emergency advice.

Ally does not monitor a child or alert anyone in real time. Please do not rely on Ally to tell you that a child needs help.

Always seek professional guidance for diagnosis, treatment, safety concerns, or urgent situations. In an emergency, contact local emergency services or appropriate healthcare professionals immediately.

You are responsible for the information you enter, the routines you create, and the way Ally is used with a child, including any messages a child sends you and any photos you add. Use Ally in a safe, age-appropriate, and respectful way.

Only add a child’s photo or allow a child to record their voice if you are that child’s parent or guardian, or have their permission.

Do not use Ally to store unlawful, harmful, abusive, personal, medical, financial, or highly sensitive information that is not necessary for the app experience.

Ally, including its design, content, software, branding, and features, is owned by Avakodo Sdn Bhd and protected by applicable intellectual property laws.

You may not copy, modify, distribute, reverse engineer, or misuse Ally except as permitted by law.

You can use Ally without an account. Accounts, cloud backup, messages to parents, and Premium require sign-in with an email address you control. Accounts are for adults only.

You are responsible for maintaining access to your email, your device, and the app data stored in Ally. Notify us if you believe your account or device has been compromised.

Some features may depend on device settings, operating system permissions, network availability, or third-party services.

Ally Premium is a monthly auto-renewing subscription, bought in the app through the Apple App Store or Google Play. It unlocks unlimited recurring tasks and more than one child profile. The price is shown before you buy.

Apple or Google, depending on where you subscribe, is the billing party. Payment is charged to your store account when you confirm the purchase. Store terms also apply to your purchase.

Your subscription renews automatically each month and your store account is charged unless you cancel before the renewal date, following the store’s rules. If the price changes, the store will tell you as it requires.

To cancel, use your subscription settings in the App Store or Google Play. Cancelling stops future renewals, and Premium stays active until the end of the period you have paid for. Deleting Ally, deleting your Ally account, or signing out does not cancel your subscription.

Refunds are handled by Apple or Google under their own policies, so please ask them directly. We cannot issue store refunds ourselves. Your local consumer laws may give you further rights, and these terms do not limit them.

Premium is linked to the Ally account you buy it with and can be restored on your other devices by signing in to that account. A purchase cannot be moved to a different Ally account by restoring it. Premium is not shared with other caregivers or accounts.

We may suspend or terminate access to Ally if these terms are violated or if use creates security, legal, or operational risks.

You can stop using Ally at any time. Our Privacy Policy explains how to delete your account and data.

We may change, suspend, or discontinue features as Ally evolves. We aim to keep the app reliable, but we do not guarantee uninterrupted or error-free operation. Task reminders and cloud sync may be delayed or missed, for example if notifications are off, the app has not been opened for several days, or your device is offline.

We may update these terms from time to time. The latest version will be available at this URL. If a change needs your agreement, Ally will ask a grown-up to agree again before the app can be used.

To the maximum extent permitted by law, Ally and its creators are not responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the app.

Use of Ally is at your own discretion and risk.

These terms are governed by the laws applicable in Malaysia, without regard to conflict of law principles.

Questions about these terms can be sent to privacy@avakodo.com.